Returns & Exchanges
At Alpine Nation, we want you to be fully equipped for your next adventure, which is why we offer a 30-day hassle-free return policy on all unworn outdoor gear. If your purchase doesn’t meet your expectations or fit perfectly, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the products are in 'trail-ready' unworn condition.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your package, covering any old shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
